Public Consultation & Engagement | Detailed Agenda

Registration and Continental Breakfast

Opening Comments from the Conference Co-Chair

Keynote Address: Rise of the Renewal Renegades

Citizen-Led Redevelopment: The End of Public Engagement

Can citizen involvement be the key to critical renewal, where revitalization becomes self-sustaining? At a time of funding shortages, discover new tools to regain economic, environmental, and social resilience. Create a comprehensive plan to support revitalization efforts.

• Understand the role of citizen input and actions to trigger renewal
• Unleash crowdsourcing, crowdmapping and crowdfunding as revitalization tools
• Converge online and physical communities to drive large-scale restoration

Unlock citizen-led regeneration to improve quality of life for your community.

Practitioners' Roundtable

How to Continuously Improve Ongoing Stakeholder and Civic Engagement Programs

From relationship building to working with interest groups, join these private and public sector leaders to discuss key tools for successful ongoing engagement. Understand what it takes to leverage consultations to further deliverables and improve decisions.

• Adapt to emerging issues and changing expectations
• Avoid consultation overload and public apathy
• Align corporate policy with strategic initiatives
• Channel continuous feedback to drive improvement

Equip your organization with new tools to enhance ongoing engagement.

Mid-Morning Networking Break

Interact with conference speakers and fellow attendees.

Case Study: Detour Gold

Best Practices to Foster Enduring Aboriginal Relations and Reconciliation

Resources companies and aboriginal communities must strive to strengthen communal and legal relationships. Beyond the duty to consult and accommodate, what new forms of consent will emerge from these partnerships? Hear first-hand from an experienced leader:

• Identify community leaders and appropriate protocols for engagement
• Formalize development of participation agreements
• Build capacity with education and aboriginal employment

Establish strong, mutually beneficial relationships with aboriginal communities.

Power Panel: Politics & Civic Engagement

Reinventing Policy Development through Collaborative Decisions

Elected to represent their constituents, politicians play a unique role in policy development. How do public needs, political will, and policy development co-exist? Hear candid viewpoints from politicians on their roles and accountability in driving change for public good.

• Maintain realistic expectations and decorum
• Devise a policy framework that encourages civic participation
• Translate public input into actual policies
• Secure political commitment through changes in administration

Involve key policymakers in delivering meaningful reforms.

Networking Luncheon

Join conference speakers and your peers for a relaxing luncheon.

Interactive Workshop

Shaking Up Open Houses – Challenging Conventional Wisdom in Conducting Public Meetings

Static open house models are doing little to alleviate public apathy to participate. Given the opportunity, how would you transform the open house experience? This session will challenge practitioners to think beyond traditional methodologies.

Using graphics facilitation and recording, the audience will dissect crucial elements of successful open houses. Generate new ideas to:

• Get your message to relevant stakeholders
• Reach the silent majority – forums and strategies
• Design displays to facilitate understanding and awareness
• Select appropriate facilitation formats and techniques
• Handle disruptive parties

Take away innovative strategies to host open houses.

Industry Power Panel

Corporate Citizenship in Action – Enhancing Triple Bottom Line and Stakeholder Relations through Consultation

Social responsibility and sustainability are shaping how leading companies approach consultation in communities in which they operate. Hear about industry efforts to integrate social and environmental responsibility into consultation practices.

• Improve transparency and create a stakeholder-driven CSR policy
• Reduce environmental footprint with active engagement
• Generate value through long-term community investment
• Achieve shared goals with government, advisory panels and interest groups

Learn to positively impact local communities and your triple bottom-line.

Mid-Afternoon Networking Break

Interact with conference speakers and fellow attendees.

Web 2.0 and E-consultation

Incorporating E-consultation and Social Media to Improve Outreach and Reduce Costs

Social media and online forums unlock enormous opportunities for engagement. Yet many questions surround how stakeholders and the public can be engaged via digital channels. Explore innovative ways to:

• Implement a complementary social media strategy
• Build and maintain online communities of interest
• Use surveys and virtual forums to support decisions

Maximize reach with e-consultation and engage your audience.

Case Study: Centre for Addiction and Mental Health (CAMH)

Innovative Approaches for Opening Two Way Dialogues to Engage Communities

Since 2000, CAMH has embarked on a multi-phase transformation from an institutional campus into a mixed-used urban village. Open dialogue and careful planning reintegrated a 27-acre site with surrounding residential, retail and commercial developments. Learn to:

• Balance functional requirements with diverse stakeholders' interests
• Incorporate community vision into decisions and counter NIMBY-ism
• Repair urban fabric and reclaim cultural heritage
• Foster community cohesion by tearing down isolation and stigma

Open dialogue to engage your community in redevelopment.

Social Activities

Unwind and mingle with the delegates and speakers at our exclusive gathering. Bring your business cards!

Registration and Continental Breakfast

Opening Comments from the Conference Co-Chair

Keynote Panel: First Nations Voices

Aboriginal Perspectives on Building Foundations for Long-Term Partnerships

Aboriginal peoples are protected by the duty to consult for projects that may impact their rights and titles. This session will provide the opportunity to ask Aboriginal chiefs about different ways to strengthen relationships with their communities. Understand:

• Guidelines and expectations for proponents to engage First Nations
• Lessons learned in communication and mutual collaborations
• How Aboriginal leadership and communities can effectively participate in consultations and environmental assessments

Develop consultation and decision processes that respect native rights and traditions.

Case Study: Northern Gateway, Enbridge Pipelines

Building Trust – Reconsidering Consultation Models for Challenging, Large Scale Projects

The Enbridge Northern Gateway Project proposes to construct twin pipelines between the Edmonton area near Bruderheim, AB, to Kitimat, BC. Amongst the most high profile Canadian projects, stakeholder engagement required a thoughtful approach beyond traditional outreach techniques. Join Enbridge's journey to better understand the importance of building strong relations with stakeholders.

• Stay ahead of media misinformation through education
• Meet needs of new communities outside of the oil and gas culture
• Bring protesters and vocal interest groups to talk at the table
• Improve processes for regulatory consultation and application

Overcome implementation barriers by first strengthening local relationships and trust.

Mid-Morning Networking Break

Interact with conference speakers and fellow attendees.

Outrage and Conflict Transformation

Facilitation Tools to Resolve Conflicts and Embrace Emotions

Civic engagement can lead to crisis scenarios rife with high emotions and conflict. When everyone has vested interests, do you have the tools to defuse potentially explosive situations? Take away proven practices to transform conflicts and yield positive results:

• Debunk common myths and assumptions
• Identify dos and don'ts under pressure situations
• Discover creative ways to engage people in emotional conversations

Embrace emotion and transform conflict into constructive participation.

Government Panel

Implementing Meaningful Citizen Engagement Under Time and Resource Constraints

Delivering meaningful consultations and value for money is a growing concern. In a resource-strapped environment, where should you look to innovate your consultation approach? Create practical strategies to manage costs and other constraints:

• Engage stakeholders to address concerns and deliver improvements
• Develop State-community partnership models to guide public funds investment
• Integrate e-consultation for citizen outreach and education
• Articulate expectations to consultants on effective outcomes

Source cost-effective ways to advance your public involvement initiatives.

Spotlight Presentation – IAP2 Canada

Networking Luncheon

Join conference speakers and your peers for a relaxing luncheon.

Interactive Workshop: Benchmarking

Checking Assumptions and Assessing Efficacy of Engagement Initiatives

Measuring the effectiveness of consultations can be a daunting task. Using the charrette process, the audience will combine knowledge as a collective think-tank to identify:

• Hallmarks and characteristics of good consultation
• Benchmarks for cohesion, inclusion, and engagement
• KPIs to evaluate consultation within project stages
• How to quantify the influence on decisions

Understand how to measure success and maximize effectiveness of your engagement.

Spotlight Presentation

Effective Records Management for Aboriginal Community Engagement

Aboriginal land claims and self-government represent some of the biggest changes, challenges and opportunities for organizations. This session will address how to manage risk through effective records management considerations in relation to the legal and regulatory requirements of Aboriginal community engagement and consultation.

Mid-Afternoon Networking Break

Interact with conference speakers and fellow attendees.

Stakeholders Panel: Regent Park, Toronto

Participatory Development – Building Community Support for Revitalization and Social Change

Tenants and stakeholder consultations are central to Regent Park's 15-year revitalization plan. As Canada's oldest and largest community housing project involving 2,083 residences, the process, guided by the Social Development Plan, strives to address significant demographic and social changes. Hear the challenges and triumphs of this community:

• Establish effective forums for broad and diverse groups
• Engage residents through grass-roots initiatives and community animators
• Improve social cohesion, community services, and employment
• Reconcile economic, political, and social issues

Build community support with public participation.

Case Study: BC Hydro

How to Integrate Stakeholder Engagement and First Nations Consultation into Project Delivery

BC Hydro has developed project management practices that incorporate stakeholder engagement and First Nations consultation to better address environmental and social issues and interests. Predicated on a lifecycle model, these practices increase consistency and efficiency of project delivery within a regulated environment. Hear about BC Hydro's framework to:

• Meet client, ratepayer, statutory, and regulatory requirements
• Facilitate First Nations' and stakeholders' input into project planning
• Enhance business value by coordinating portfolio management
• Balance allocation of investments to achieve strategic objectives and manage risks

Mitigate risks, expedite delivery, and meet regulatory and stakeholder expectations.

Conference Adjourns